{"id":151,"date":"2026-09-02T18:13:06","date_gmt":"2026-09-02T16:13:06","guid":{"rendered":"https:\/\/outlookassistant.nl\/?page_id=151"},"modified":"2026-09-18T13:44:24","modified_gmt":"2026-09-18T11:44:24","slug":"privacy","status":"publish","type":"page","link":"https:\/\/outlookassistant.nl\/en\/privacy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<h4 class=\"wp-block-heading\">Introduction<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex values the protection of your personal data. This privacy policy explains which personal data we process in connection with OAS \u2013 Outlook Assistant Suite, why we process this data and how we handle it.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">This privacy policy applies to the use of outlookassistant.nl, contact with Innosterex regarding OAS and the processing of personal data required to try, purchase, activate, license and support OAS.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Cookies<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The OAS \u2013 Outlook Assistant Suite website currently does not use cookies for analytics, marketing or tracking visitors.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Cloudflare Turnstile is used to secure the contact form. This service helps prevent automated abuse and spam.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">If functionality involving cookies or similar technologies is added in the future, this privacy policy will be updated where necessary and consent will be requested where legally required.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Who is responsible for your personal data?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex is responsible for processing personal data as described in this privacy policy.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Innosterex<\/strong><br>Netherlands<br>Website: innosterex.nl<br>Email: info@innosterex.nl<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Which personal data do we process?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex only processes personal data required to provide OAS and the associated website and services.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">When you contact us, we may process the following information, among other data:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>first name;<\/li>\r\n\r\n\r\n\r\n<li>name prefix, if applicable;<\/li>\r\n\r\n\r\n\r\n<li>surname;<\/li>\r\n\r\n\r\n\r\n<li>email address;<\/li>\r\n\r\n\r\n\r\n<li>subject of your message;<\/li>\r\n\r\n\r\n\r\n<li>the information you provide in the message.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">When you purchase, activate or use OAS, personal data may also be processed where necessary for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>your order;<\/li>\r\n\r\n\r\n\r\n<li>payment and invoicing;<\/li>\r\n\r\n\r\n\r\n<li>creating and managing your OAS licence;<\/li>\r\n\r\n\r\n\r\n<li>licence activation;<\/li>\r\n\r\n\r\n\r\n<li>support when using OAS;<\/li>\r\n\r\n\r\n\r\n<li>necessary communication regarding your order or licence.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The data processed depends on the action you perform.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">What do we use your personal data for?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex only processes personal data when necessary for a specific purpose. We may use your personal data for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>answering questions submitted through the contact form or by email; <\/li>\r\n\r\n\r\n\r\n<li>providing support for the use of OAS; <\/li>\r\n\r\n\r\n\r\n<li>processing and administering orders and payments; <\/li>\r\n\r\n\r\n\r\n<li>invoicing and financial administration;<\/li>\r\n\r\n\r\n\r\n<li>issuing, activating and managing OAS licences; <\/li>\r\n\r\n\r\n\r\n<li>sending necessary information about an order, payment, licence or important change; <\/li>\r\n\r\n\r\n\r\n<li>securing and improving our website, software and services; <\/li>\r\n\r\n\r\n\r\n<li>preventing and investigating abuse; <\/li>\r\n\r\n\r\n\r\n<li>complying with legal obligations.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We do <strong>not use your contact details for commercial newsletters or advertising unless you have given your consent<\/strong>.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">What is our legal basis for processing personal data?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex only processes personal data where there is a valid legal basis for doing so. Depending on the situation, we process personal data on the basis of:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>performance of a contract<\/strong>, for example when you purchase OAS or use a licence; <\/li>\r\n\r\n\r\n\r\n<li><strong>legal obligations<\/strong>, for example in relation to our financial and tax administration; <\/li>\r\n\r\n\r\n\r\n<li><strong>legitimate interests<\/strong>, for example to secure and improve our website and services, prevent fraud and answer questions; <\/li>\r\n\r\n\r\n\r\n<li><strong>consent<\/strong>, where we specifically ask you for it.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Where processing is based on consent, you may withdraw that consent at any time. Withdrawing consent does not affect processing that was lawfully carried out before consent was withdrawn<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Where processing is based on consent, you may withdraw that consent at any time. Withdrawing consent does not affect processing that was lawfully carried out before consent was withdrawn.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">How long do we retain your personal data?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex does not retain personal data for longer than necessary for the purpose for which it was collected, unless we are legally required to retain the data for longer.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In principle, we apply the following guidelines:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>data from the contact form and email correspondence is retained for as long as necessary to deal with your question and any follow-up questions;<\/li>\r\n\r\n\r\n\r\n<li>data relating to an OAS licence is retained for as long as the licence is active and afterwards for as long as reasonably necessary for support and administration;<\/li>\r\n\r\n\r\n\r\n<li>data relating to orders, payments and invoices is retained for the statutory retention period applicable to our administration;<\/li>\r\n\r\n\r\n\r\n<li>technical and security data is retained only for as long as necessary for security, troubleshooting and the proper functioning of our services.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">When personal data is no longer required and there is no legal obligation to retain it, it will be deleted or anonymised.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Who do we share your personal data with?<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex does not sell or provide your personal data to third parties for their own marketing purposes.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We use external service providers for our website and services. They may process personal data where this is necessary to provide their services.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">At present, these may include:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>our hosting and email provider for making the website available and processing email;<\/li>\r\n\r\n\r\n\r\n<li><strong>Cloudflare<\/strong> for protecting the contact form against spam and abuse.<\/li>\r\n\r\n\r\n\r\n<li><strong>Mollie<\/strong> for processing payments;<\/li>\r\n\r\n\r\n\r\n<li><strong>Moneybird<\/strong> for invoicing and financial administration.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">For issuing and managing OAS licences, Innosterex uses OAS&#8217;s own licensing infrastructure.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">External service providers may apply their own privacy policies. Where legally required, we enter into appropriate agreements with parties that process personal data on behalf of Innosterex.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Security of your personal data<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or unwanted disclosure.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The website uses a secure connection (SSL\/TLS). Measures are also applied to protect the website and contact form against spam, abuse and unauthorised access.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Although we take care to protect personal data, no method of data transmission or storage can guarantee complete security.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Your rights<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You have various rights regarding your personal data. You may ask Innosterex to:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>provide access to the personal data we process about you;<\/li>\r\n\r\n\r\n\r\n<li>correct inaccurate or incomplete personal data;<\/li>\r\n\r\n\r\n\r\n<li>delete your personal data, insofar as we are not legally required to retain it;<\/li>\r\n\r\n\r\n\r\n<li>restrict the processing of your personal data;<\/li>\r\n\r\n\r\n\r\n<li>object to certain processing of your personal data;<\/li>\r\n\r\n\r\n\r\n<li>provide your personal data, where applicable, in a portable format;<\/li>\r\n\r\n\r\n\r\n<li>withdraw previously given consent.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Would you like to exercise any of these rights? <a href=\"https:\/\/outlookassistant.nl\/en\/contact-oas\/\" data-type=\"page\" data-id=\"131\">Please contact us via the contact page<\/a>. We may ask you for additional information where necessary to verify your identity.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We will respond to your request within the applicable statutory period.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Complaints about the processing of personal data<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Do you have a complaint about the way Innosterex handles your personal data? We recommend that you first contact us via<a href=\"https:\/\/outlookassistant.nl\/en\/contact-oas\/\" data-type=\"page\" data-id=\"131\"> our contact page<\/a>, so that we can try to resolve your complaint.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with the <strong>Dutch Data Protection Authority (Autoriteit Persoonsgegevens)<\/strong>, the Dutch supervisory authority for privacy.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Changes to this privacy policy<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex may amend this privacy policy when our services, website, software or applicable laws and regulations change.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The most recent version of the privacy policy is always available on this website. Where necessary, we will clearly communicate significant changes.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Last updated: 14 September 2026<\/strong><\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Contact<\/h4>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Innosterex is responsible for processing personal data as described in this privacy policy.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Do you have questions about this privacy policy, would you like to exercise your privacy rights or do you have another question about the processing of personal data? Please contact us at:<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Email: <a>info@outlookassistant.nl<\/a><\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The current contact and company details for Innosterex can be found on the <a href=\"https:\/\/outlookassistant.nl\/en\/company-details\/\" data-type=\"page\" data-id=\"496\"><strong>Company Details<\/strong>.<\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Introduction Innosterex values the protection of your personal data. This privacy policy explains which personal data we process in connection with OAS \u2013 Outlook Assistant Suite, why we process this data and how we handle it. This privacy policy applies to the use of outlookassistant.nl, contact with Innosterex regarding OAS and the processing of personal&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"hide","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","iawp_total_views":0,"footnotes":""},"class_list":["post-151","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/pages\/151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":6,"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/pages\/151\/revisions"}],"predecessor-version":[{"id":502,"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/pages\/151\/revisions\/502"}],"wp:attachment":[{"href":"https:\/\/outlookassistant.nl\/en\/wp-json\/wp\/v2\/media?parent=151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}