Manual

Using OAS

Get the most out of Outlook Assistant Suite with this OAS manual. Here you will find information about installation and initial configuration, as well as how to use Inbox Cleanup, Rule Management, Smart Archiving and Follow-up.

The manual is organised by feature, so you do not have to read everything from beginning to end. Choose the topic you want to learn more about below and go directly to the relevant instructions.

What would you like to do?

Getting started with OAS

Installation, first start, trial period, language, mailbox, storage locations and other basic configuration.

Inbox Cleanup

Create and test rules, process email automatically, create rules directly from email and more.

Smart Archiving

Archive structure, archive rules, searching, comparing and restoring messages.

Follow-up

Record actions, wait for replies, manage due dates and complete outstanding follow-ups.

Rule Management

Manage rules centrally, search, edit, duplicate, test, enable and disable rules.

Control & History

Review completed actions, results and automatic processing, and view log files.

Troubleshooting

Is OAS not working as expected? Here you will find solutions to common questions and problems with installation, Outlook, settings, processing and Follow-up.

Help with common problems

See step by step what you can check when OAS does not start, a feature does not work as expected or Outlook displays a message.

✓ Installation and startup problems
✓ OAS is not displayed in Outlook
✓ Problems with processing or rules
✓ Problems with archiving or Follow-up

Still need help?

Can’t find the answer in the manual or among the common problems? Contact us. Please describe as clearly as possible what is happening and which version of OAS you are using.